Mobility technicians understand that Mobility Scooter or Powered Wheelchair call-outs can often be related to an issue with the battery. However, these battery issues may not ultimately be a battery fault.
How do you find out what the problem is for your client? Is it the battery that is at fault or is there a different issue?
In this blog, the team at Valen detail the best practices to ensure that you are easily able to ascertain what the fault is with your mobility scooter.
What to check
It is always a good idea to liaise with the Mobility Scooter or Powered Wheelchair owner to see what the problem has been and when it occurs. Also, it is best to bear in mind the average age of a battery and the heaviness of the battery use as the battery may be at the end of its life.
Next, it is recommended to conduct a quick physical check of the battery as this will show if there are any obvious battery issues such as bloating from overcharging or terminal corrosion. It is also a good idea to look into whether the Mobility Scooter or Powered Wheelchair battery charger is functioning correctly, as well as checking all battery wiring connections.
If an issue is still apparent, complete a physical check of the Mobility Scooter or Powered Wheelchair for any exterior issues that may be causing extra pressure on the batteries, such as faulty brake pads.
Should the batteries still appear to be at fault, it is best to take them to the storeroom for external assessing with a battery capacity load tester.
Using a battery capacity load tester will accurately determine what the actual capacity of the battery is, and in some cases with multiple cycling, will recover the batteries showing that there was indeed an external force to blame for the failure of the batteries.
Completing this test will allow you to fix the problem so the fault does not reoccur.
Where possible depending on the load tester being used, it is recommended to test the 24V battery charger as well to ensure that this is also performing adequately and is not at fault.
Want to know more about testing equipment for Mobility Scooter or Powered Wheelchair batteries?
Do you need advice on choosing the correct battery tester for your storeroom? Or not sure which battery tester you need? The team at Valen are happy to help.
We have extensive knowledge and experience in the mobility industry. So to talk to one of our battery tester experts, simply click here to get in touch.